Our Promise
At Master Appliances.pk, we are committed to providing the best products, trusted guidance, and a smooth shopping experience for our customers. We aim to deliver high-quality appliances at competitive prices while ensuring complete customer satisfaction. If you are not fully satisfied with your purchase, we are here to assist you with exchanges, returns, and refunds.
Returns Policy
Master Appliances.pk offers an easy return and exchange policy under the following conditions:
- The product must be unused, unwashed, and in original condition.
- All original accessories, tags, warranty cards, manuals, and free items must be included.
- The product must be returned in its original and undamaged packaging.
- Products that are found damaged or incomplete after inspection may not qualify for return or refund.
Reasons for Return
Products may be returned if:
- The item is damaged, defective, or malfunctioning.
- An incorrect or incomplete product was delivered.
- The customer wants to exchange the product for another model or brand.
Refund Policy
- Refunds within 7 days will be processed according to the original purchase price.
- After 10 days, refund amounts may vary depending on current market prices.
- If market prices decrease, the refund value may also decrease.
- If market prices increase, the refund amount will remain based on the original purchase price.
- Products purchased from Master Appliances.pk can be exchanged anytime, subject to product condition, original packaging, and supporting documents.